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Pet Stain & Odour Specialists

Professional pet odour and urine removal for rugs across Hertfordshire and London

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Why Pet-Affected Rugs Need Specialist Cleaning

  • Pet urine and accidents penetrate far beneath the visible surface. Standard carpet extraction can freshen the top, but odour residues and bacteria often remain deep down.

  • Our dedicated rug wash system fully immerses and flushes each rug, removing the contamination that ordinary cleaning leaves behind.

UV Inspection for Invisible Contamination

Some urine deposits can’t be seen under normal light. We use UV (blacklight) inspection to detect hidden contamination both before and after cleaning.

1

Pre-clean UV scan

Rugs are illuminated with UV lamps in a darkened inspection bay. Fluorescing areas are mapped for targeted treatment.
2

Targeted pre-treatment

Identified areas receive specialised deodorising and antimicrobial agents with dwell time to break down odour-causing residues.
3

Post-wash verification

After cleaning and drying, rugs are re-scanned to confirm removal or identify any areas needing spot treatment.
4

Transparent reporting

On request, we can share before/after UV photos showing what was treated.

Our Pet Treatment Process

A multi-stage, evidence-based workflow designed for maximum hygiene and fibre safety.

  1. 1

    Dry Soil Removal

    Mechanical dusting releases grit, hair and dry soils before any moisture is applied.

  2. 2

    Sanitising Pre-Treatment

    Targets bacteria linked to urine contamination and begins odour neutralisation.

  3. 3

    Dye Stability Check

    Fibres are tested and stabilisers applied to minimise further dye movement.

  4. 4

    Full Wash (Machine or Hand)

    Tailored wash using automatic or hand techniques based on rug type.

  5. 5

    Thorough Rinse & Moisture Removal

    Clean-water rinse followed by centrifuge extraction.

  6. 6

    Odour Control Re-Application

    Post-wash neutralisers eliminate any remaining odour sources.

  7. 7

    Repeat Wash & Controlled Drying

    Cycle repeated if required, then drying in a temperature- and airflow-controlled room.

  8. 8

    Ozone De-Odourising

    Targets residual odours at a molecular level.

  9. 9

    Detail Stain Treatment

    Remaining marks are individually assessed and treated.

  10. 10

    Final Quality Check & Pack-Out

    Full inspection, grooming, and protective wrapping ready for collection or delivery.

What to expect

1

Maximum odour removal through full submersion cleaning and specialist chemistry.

2

Safe for all fibres — wool, silk, viscose, synthetics, and blends.

3

Honest results: some pre-existing dye or fibre damage may be permanent, but our process achieves the cleanest, freshest outcome safely.

Quality Assurance:

NCCA members are committed to delivering high-quality services. By choosing a certified professional, you can trust that your rugs will be cleaned using the most appropriate methods and techniques, resulting in superior results.

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Interested in getting your rugs cleaned?

 

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